At ChapmanFix Appliance Service, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website or communicate with us through our service request form. By using our website or contacting us, you agree to the practices described in this policy.

Information We Collect

When you use our call request form, we collect personal information such as your name, phone number, and email address. This information is submitted to us via email and is used solely for service-related purposes. We do not process any transactions or collect credit card information on our website.

We may also collect non-personal information automatically through cookies or web beacons, which may include your IP address, browser type, and browsing behavior on our site. This information helps us improve user experience and website functionality.

Use of Information

We use the information we collect to communicate with you regarding your service requests and to provide the services you have requested. By contacting us, you allow us and our partners to reach out to you via phone, email, or text for service-related purposes. Additionally, non-personal browsing data collected through cookies or web beacons is used to enhance our website and service offerings.

Sharing of Information

Your personal information may be shared with our trusted partners to facilitate operational and service needs. We ensure that these partners uphold similar standards of privacy and security as we do. We do not sell or rent your personal information to third parties for marketing purposes.

Legal Agreement and Disputes

By using our website or contacting us, you acknowledge and agree to waive your right to sue or take any legal action beyond direct negotiation for disputes related to the website or our services. In the event of any claims, the maximum compensation is limited to $100. Each party shall bear their own legal fees and expenses in the event of a dispute.

Your Rights

If you wish to opt-out of communications from us or our partners, you may do so by calling us at (714) 312-7530. Please note that we may still send you service-related communications as necessary.

Security

We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. However, please be aware that no data transmission over the internet is guaranteed to be completely secure.

Changes to This Privacy Policy

We reserve the right to update or change this Privacy Policy at any time. Any changes will be posted on this page with an updated effective date. Your continued use of the website or our services after any changes constitutes your acceptance of the revised policy.

Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us through our website or by phone at the number provided above.